Grievance officer
If a complaint isn't resolved through normal support, you can write to our grievance officer.
Last updated 23 October 2026
Contact
Qutub Mohiuddin Faheem, contact@thefzami.com
Qutub Mohiuddin Faheem, Bengaluru, Karnataka 560010 · GSTIN 29AAIPF6779M1ZV
What happens next
We acknowledge complaints within 48 hours and resolve them within one month, as India's e-commerce rules require.